Frequently Asked Questions

Everything you need to know about planning, splitting and settling up with Squicle.

Account & Privacy

How do I delete my account?

You can delete your account at any time — no need to contact us. Either open the app and go to Profile → Delete my account, or visit squicle.com/account-update on the web. We'll text a 6-digit code to the number on your account to confirm it's really you, then permanently delete your profile, events, chats, bookings, bill splits, photos and personal data. This cannot be undone.

What data does Squicle collect, and how is it used?

We collect only what's needed to run the app — things like your phone number, name, email and the content you share. We never sell your personal data. Full details are in our Privacy Policy.

Do I have to share my contacts?

No. Contact discovery is optional and only runs with your permission — it helps you find friends already on Squicle. You can use the app without granting contacts access.

How do I report or block someone?

Open the person's profile or a message from them and choose Block or Report. Blocking stops all contact; reports are reviewed by our team.

Bill Splitting

How does splitting a bill work?

Split a bill with anyone — even people who don't have Squicle. Everyone gets a private link to see their share and mark it settled, with no account required. Try it on the web at squicle.com/split/new or from the app.

What's the difference between Split a bill and the Balance Board?

Split a bill is a standalone, shareable way to divide any expense with anyone. The Balance Board nets out who owes whom within a private event you're part of. Use Split a bill for ad-hoc splits; the Balance Board for event settlements.

Events & Organizing

How do I find events near me?

Browse events on the map or list inside the app, or preview public events on the web at squicle.com/events — search by name or location, or sort by what's nearest you.

What's the difference between public and private events?

Public events are discoverable on the map and open for anyone to find and book. Private events are invitation-only and coordinated from your chats. Both support RSVPs, tasks, carpools, shared media and bill splitting.

How do I create and manage an event?

Tap the + button and choose to create an event. From the event console you can track RSVPs, assign tasks, arrange carpools, share a media album and split costs — all in one place. Some advanced organizer tools are part of an optional subscription.

General

What is Squicle?

Squicle is your chat 2.0 and ultimate social passport — transforming how you communicate and socialize. Squicle declutters chat and brings seamless event planning, management and payments together in one app.

Is Squicle free to use?

Yes. Squicle is free to download and use, with unlimited core features. Some advanced tools for event organizers are available on an optional paid subscription. Pricing may change in the future.

How do I download Squicle?

Squicle is available for Android on the Google Play Store and for iPhone on the Apple App Store. You can also visit squicle.com/download and we'll send you to the right store.

Which versions of iOS and Android does Squicle support?

Squicle currently supports iOS 13.4 and later, and Android 7 and later. We review supported versions yearly to keep the app secure and performant.

Why do you not support older versions of iOS and Android?

Older operating systems may lack the latest security features. Supporting current versions lets us keep your data safe and the app running smoothly. If your device is on an unsupported version, we recommend updating to the latest available release.

Getting Started

How do I register for Squicle?
  1. Open the app and tap Sign Up.
  2. Choose your country and enter your mobile number.
  3. Verify your number with the one-time code (OTP) we text you.
  4. Add your name, date of birth and email.
  5. Verify your email with the code we send, and you're in.
What should I do if I don't receive the OTP?
  • Check that you entered the correct number and country code.
  • Check your signal, and for email OTPs check your spam/junk folder.
  • Wait about a minute before requesting a new code.
  • You can resend up to 4 times a day; after that the number is paused for 24 hours.
  • Make sure messages from unknown senders aren't being blocked and your storage isn't full.
What happens if I exceed the OTP resend attempts?

If you request more than 4 codes in a day, verification is temporarily paused for that number for 24 hours. You can try again after 24 hours.

What should I do if I forget my password?

On the login screen tap Forgot Password and follow the steps to reset it. We'll verify you with a one-time code before you set a new password.

What should I do if I change my phone number?

Please email support@squicle.com from the email on your account and we'll help you update it.